01Available
Approved templates
Approved templates is handled inside the WhatsApp record model with ownership, permission checks and a traceable state history.
Customer communication
Run WhatsApp work in one governed workspace.
Manage approved templates, opt-in, conversations, media, delivery and customer record links.
This application uses the shared İş Zamanı identity, permission and audit contracts. Acceptance conditions for provider- or regulation-dependent capabilities are stated separately on its detail page.
whatsapp operating scopeSample view
Sample view
WhatsApp operating scope
01
Record
Approved templates
02
Workflow
Opt-in
03
Control
Conversations
Contains no real customer data; generated to represent the application scope.
- Record
- Approved templates
- Workflow
- Opt-in
- Control
- Conversations
What it does
WhatsApp coverage
Listed capabilities follow the managed catalogue status and the plan, provider and acceptance conditions confirmed during activation.
02Available
Opt-in
Opt-in is handled inside the WhatsApp record model with ownership, permission checks and a traceable state history.
03Available
Conversations
Conversations is handled inside the WhatsApp record model with ownership, permission checks and a traceable state history.
04Available
Media
Media is handled inside the WhatsApp record model with ownership, permission checks and a traceable state history.
Workflow
WhatsApp operating scope
- 01
Prepare the operating context
Define ownership, permissions and the records needed for approved templates and opt-in.
- 02
Run the work and decisions
Manage approved templates, opt-in, conversations, media, delivery and customer record links.
- 03
Verify the outcome
Messaging connects to durable business context with customer consent and provider delivery evidence. Exceptions, approvals and resulting activities remain available for reporting and audit.
Who is it for?
Who is it for?
For teams that want to run daily work in one shared record system.
Customer communication teams
Manage approved templates, opt-in, conversations, media, delivery and customer record links. The application keeps day-to-day records in the same governed context.
Team and process leaders
Messaging connects to durable business context with customer consent and provider delivery evidence. Managers can review ownership, progress and exceptions without rebuilding the story from separate files.
Frequently asked questions
Frequently asked questions
What does WhatsApp cover?
Its published scope covers Approved templates, Opt-in, Conversations, Media, Delivery and Customer record links. The exact limits and provider-dependent conditions are confirmed during activation.
Does it work with the other İş Zamanı applications?
Yes. It uses shared identity, permissions, activities, notifications, documents and audit contracts; record links are enabled where the business workflow requires them.
See WhatsApp with your own workflow.
Share the roles, records, volume and connections in your target scenario; we will confirm the activation scope and acceptance steps together.